PRIVACY POLICY
Last Updated: April 10, 2025
At Akela SL, operator of Boco Boco (boco-boco.com), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website or make a purchase from us.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our website.
1. Information We Collect
We collect personal information that you voluntarily provide when making a purchase, creating an account, subscribing to our newsletter, or contacting us. This may include:
- Full name
- Email address
- Postal / shipping address
- Phone number
- Payment information (processed securely through our payment provider; we do not store full card details)
- Browsing and purchase history on our website
We may also automatically collect certain technical information when you visit our website, including IP address, browser type, device identifiers, pages viewed, and referring URLs, through cookies and similar technologies. Please see Section 7 for more details.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders, including shipping and returns.
- To manage your account and provide customer support.
- To improve your experience on our website and optimize site performance.
- To send you transactional communications (e.g., order confirmations, shipping updates).
- To send you marketing communications about our products and promotions, where you have opted in or where permitted by law.
- To comply with our legal and regulatory obligations.
- To detect and prevent fraud or other unlawful activity.
You may opt out of marketing emails at any time by clicking the “Unsubscribe” link in any marketing email or by contacting us at admin@boco-boco.com.
3. Legal Basis for Processing
We process your personal information on the following legal grounds:
- Consent: Where you have given us explicit consent to process your data for one or more specific purposes (e.g., marketing emails).
- Contract: Where processing is necessary to perform a contract with you or to take pre-contractual steps at your request (e.g., processing your order).
- Legal obligation: Where processing is necessary to comply with a legal obligation applicable to us.
- Legitimate interests: Where processing is necessary for our legitimate business interests, such as fraud prevention and improving our services, provided these are not overridden by your rights.
4. Sharing of Your Information
We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:
- Payment processors (to securely handle transactions).
- Shipping and logistics providers (to deliver your orders).
- Analytics and advertising service providers (e.g., Google Analytics), subject to their own privacy policies.
- Legal authorities, where required by law or to protect our legal rights.
All third-party service providers are contractually required to handle your information securely and only for the purposes for which it was shared.
5. Your Privacy Rights
Depending on your state of residence, you may have the following rights regarding your personal information:
- Right to Know / Access: You may request information about the personal data we hold about you and how it is used.
- Right to Correction: You may request that we correct inaccurate personal information.
- Right to Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., legal obligations).
- Right to Opt Out of Sale or Sharing: We do not sell personal information. However, certain uses of advertising cookies may constitute “sharing” under California law. You may opt out via our Cookie Policy or by contacting us.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
- Right to Data Portability: You may request a copy of your personal information in a portable format.
California residents may exercise their rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) by contacting us at admin@boco-boco.com with the subject line: “CCPA Privacy Request.”
Residents of other states with applicable privacy laws (including Virginia, Colorado, Connecticut, and Texas) may also submit requests using the contact information in Section 9. We will respond within the timeframe required by applicable law.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law (e.g., for tax or accounting purposes). When your data is no longer needed, we will securely delete or anonymize it.
7. Security of Your Information
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, alteration, or destruction. These measures include encryption of data in transit (SSL/TLS), access controls, and secure payment processing.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For full details on the types of cookies we use and how to manage your preferences, please review our Cookie Policy at: boco-boco.com/cookies/
9. Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at admin@boco-boco.com and we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: admin@boco-boco.com
Phone: +1 (658) 901-460
Website: boco-boco.com
For California residents submitting a CCPA request, please use the subject line: “CCPA Privacy Request.” We will respond within 45 days as required by law.